Support · BLOCKR

Getting help

BLOCKR is in active development. If something is not working as expected, try the common fixes below. In the app, open Settings (from the header) for sound, haptics, background music, optional Zen next-tray preview, and Cody1’s other games.

For questions not covered here, email [email protected] with your device model, iOS version, and what you expected to happen.

Common fixes

Install the latest TestFlight or App Store build when BLOCKR is available to you.
Restart the app if audio, ads, or leaderboards stall on launch.
Check your internet connection for Google ads, consent prompts, and cloud leaderboard refresh.
Sign in to iCloud on the device (Settings → Apple ID → iCloud) if global rankings stay empty — pull to refresh on the Rankings sheet.
Sign in to Game Center in the iOS Settings app if Game Center boards or score submission do not appear.
If Classic progress does not resume, confirm you saved by leaving a run from the in-game menu — Resume appears on the Play home when a Classic save exists.

How to play

You receive a tray of polyomino pieces. Drag a piece onto the 9×9 grid where it fits.
Clearing a full row, column, or 3×3 region removes those cells and adds score.
A dovetail clear happens when one placement clears both a row and a column — look for the bonus celebration.
When no tray piece fits anywhere, the run ends. Review the game-over breakdown to see what blocked you.
In Classic, use Reserve to stash one piece for later and watch the tray timer if pressure mode is active.
In Zen, use Undo, Hints, and optional next tray preview (enable in Settings) to learn without a clock.

Game modes

Classic — open-ended score attack with Reserve and fairness-aware generation. Continue a saved run from the Play home when available.
Daily Forge — one shared board and piece order each calendar day for every player. One official attempt per day updates your best and streak; after that, replays are practice only.
Blitz — three-minute timed run for a personal best sprint score.
Zen — relaxed rules with undo, hints, and optional next-piece preview.
Workshop — handcrafted levels with bronze, silver, and gold score targets (shown as 1–3★). Reach Workshop from the Play tab.

Daily Forge stars and streaks

Your score is compared to a daily benchmark for up to 3★.
Completing your official daily attempt counts toward your streak and leaderboard entries.
The shared daily board follows a UTC calendar day so players worldwide see the same forge. The Daily tab shows a countdown to the next puzzle; your official attempt and daily best are tracked on your device’s local calendar day.

Hints and ads

Hints that highlight a suggested placement are available in modes that support them (including Zen). Extra hints may use a short rewarded video when you choose to watch one.
A banner ad may appear during gameplay sessions when ads are enabled.
Interstitial ads may appear after some completed runs, with spacing so they do not interrupt active placement.
BLOCKR does not offer a Remove Ads in-app purchase in the current build.

Leaderboards, profile, and achievements

Set your display name and avatar icon on the Profile tab. These appear on iCloud (CloudKit) global boards when signed in.
Game Center handles Apple’s official leaderboards for Classic, Daily, Blitz, and daily streak — use Profile for Game Center status and iCloud rankings in the Rankings sheet.
Open Achievements for 109 tiered badges across Classic, Blitz, Daily, Workshop, Zen, mastery stats, and dedication milestones.
Core play works offline; leaderboard submission needs a network connection and appropriate sign-in.

Privacy

Read the BLOCKR Privacy Policy for details about local app data, iCloud, Game Center, advertising, and third-party services.