Support
OnTrack support
Visually rich UK retirement trajectory planner — see whether your finances are on track.
Help with OnTrack — the UK retirement trajectory planner.
Getting help
Try the common fixes below first. We do not list a public email address on this website.
Common fixes
- Hard-refresh the page or reopen the installed PWA if charts or data look stale.
- Check that your browser allows storage for this site (OnTrack needs IndexedDB).
- Export a JSON backup from Settings before clearing site data or switching browsers.
- Import that JSON on another browser to restore your plan.
Data and privacy
Your plan stays in this browser unless you export it. Read the OnTrack Privacy Policy for details.
Disclaimer
OnTrack is for education and planning only — not financial, tax, or legal advice.